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Services
Absolutely. We understand that each practice is unique. Our services are highly customizable to align with your specific requirements and challenges.
We offer a comprehensive range of services including medical billing, patient advocacy, telehealth billing expertise, accounting solutions, debt collection services, and advanced analytics.
Yes, our dedicated support team is available 24/7 to address any concerns or questions you may have about our services.
Onboarding
The duration of the onboarding process varies based on the complexity of your practice's needs and the services you're adopting. On average, the process takes about 2-4 weeks.
During this phase, our team will work closely with you to understand your practice's operations, challenges, and goals. We'll conduct a detailed assessment to tailor our solutions to your needs.
Yes, we provide continuous support during the onboarding process. Our experts are available to assist with any questions or issues that arise as you transition to our services.
Other
Yes, our services include denial management expertise. We use technology to identify potential issues before claims are submitted, reducing the likelihood of denials, and assist with appeal processes if necessary.
Prescribed Minimum Benefit (PMB) list of conditions lists all of the conditions which all medical schemes need to cover on all the health plans they offer to their members. This cover includes funding for the diagnosis, treatment and ongoing care for the listed conditions.
